Frequently Asked Questions

 

Do I need a prescription for cpaps and supplies?

Yes, a prescription is required.  Your prescription should include the items, ordering doctors name, signature and contact information.

 

Is there a warranty for cpap/bipap machines and humidifiers?

Yes, most of our machines have a two year warranty.

 

Do you have a return policy?

Yes, once a disposable item has been opened, it can not be returned.

 

How can I contact someone with a question?

Feel free to call us at 804-378-3713

Or forward an email to info@premiercpap.com.

 

Will my insurance pay for my cpap/supplies?

Yes, we will verify benefits, eligibility and bill your insurance company.

 

What does cpap stand for?

Continuous positive airway pressure.

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What if my pressure needs to be adjusted?

The prescribing physician can write an order to change pressure setting.

 

What if my cpap stop working and out of warranty?

Please call us to arrange the repair with the manufacturer.

 

Is the website secure to make purchases?

Yes.

 

Can I call to place my order?

Yes, our customer service will be happy to place your order or answer any questions.